| Company Name |
E-Commerce Exchange (ECX) |
| Overview |
E-Commerce Exchange is a New York based company, which is in business since 1989. They also have an office in California. They offer great customer services. They provide fairly decent pricing. They don’t have a company blog, facebook or twitter profile however they are quite old in the market hence they could be relied upon heavily. |
| Date Established: |
1989 |
| Location |
Smithtown, New York. |
| Domain Name(s) |
www.ecxweb.com |
| Parent/Partner Company |
TDS Enterprises |
| Type |
Registered ISO/MSP. |
| Acquiring Bank(s) (Acquirer) |
Wells Fargo Bank. |
| Payment Processor(s) |
Multiple |
| Payment Gateway |
Authorize.Net, Pay-Me-Now.com, WonderPay and QuickCommerce. |
| Trust Symbols |
A |
| Negative Reviews/Complaints |
|
| Testimonials |
N/A |
| Common Complaints |
N/A |
| Security/Privacy |
McAfee and TRUSTe. |
| Contract Duration |
1-year. |
| Cancellation Fee |
$195 |
| Interchange-Plus Pricing |
Offered |
| Seasonal Downtime |
It offers seasonal downtime. |
| Product/Service Offering |
Retail (Credit/Debit), Internet (e-Commerce), Mobile/Wireless, Check Processing, Point-Of-Sale (POS), Shopping Cart, Mail Order/Telephone Order (MOTO), Web Hosting, Domains, Online Stores. |
| Product/Service Specialty |
Small to mid-sized eCommerce merchants. |
| Cost Per Month |
$70 |
| Startup Cost |
$99 |
| Account Setup Time |
1 to 3 days |
| Customer Service |
Yes |
| Gateway Fee |
$10 to $20 |
| Statement Fee |
$10 |
| Chargeback |
$20 |
| Recurring Billing |
Not Highlighted |
| Discount Rate |
1.64 to 2.09 % |
| Internet Based Features |
Yes |
| Real Time Solution Price |
Not Highlighted |
| Application Fee |
Nill |
| Ratings |
1. 5/5 |
| Verdict |
Suitable for small and mid-sized companies |